Graham started his insurance life in 1989 when he joined the Independent Insurance Company in Manchester.  He remained at the Independent for a period of 2 years and then left taking on the role of a Liability Loss Adjuster for a nationwide firm of adjusters.  He worked for the firm of adjusters for a period of 30 years progressing through the business, for the last 3 years of which assuming the role Head of Liability.

Graham formed Kelly Adjusters Ltd in January 2012 and is overseeing the growth and development of the business.  Whilst Graham manages the business he is also a full-time case handling adjuster.

t. 07788 318831, e. grahamkelly@kellyadjusters.co.uk

Sue is an Equity Director and formed Kelly Adjusters Ltd with Graham in January 2012.

She is responsible for all office administration and support including finance and back office functions.

Sue has over 20 years’ experience working within the liability loss adjusting industry and is key to us providing a leading loss adjusting service to our clients.

t. 07788 318832, e. suekelly@kellyadjusters.co.uk

Eddie started his career in insurance in London in 1957. During his 18 years at the same company he was promoted to Deputy Liability Underwriter.

In 1975 he was appointed Active Underwriter for a Lloyds Syndicate underwriting EL, PL and Products Liability Binders.

In 1979 he was appointed Underwriter for a newly formed Syndicate underwriting EL, PL, Products Liability, Professional Indemnity and CAR Risks. He retired in 1993 and took up several consultancy posts underwriting liability binders for Lloyds Syndicates.

Eddie joined Kelly Adjusters Ltd as a Consultant when the business was formed in 2012. More recently he has assumed the role of Non-Executive Chairman. He provides the business with valuable advice based upon his many years’ experience working within the liability insurance market and is the elder statesman of the business.

Jason started his insurance career in 1992 when he joined Norman Insurance (now Covea) in Reading, where he worked for a period of 5 years, dealing with a wide range of claims, but latterly specialising in public and employers’ liability claims.  He has subsequently worked for Hiscox in the City of London for a period of 5 years, where he dealt with Commercial Lines, High Network, Major Loss and Liability claims before commencing work for a nationwide firm of adjusters in 2003, where he held a senior management role.

Jason joined Kelly Adjusters Ltd in 2014 as a Director.  Jason is a liability specialist undertaking a full-time case handling role. Jason heads up Kelly Adjusters fraud team actively dealing with potential fraud cases.

t. 07421 063636, e. jasonmiles@kellyadjusters.co.uk

Robert has handled liability insurance claims since 1989, and has been loss adjusting in this sector since 1995 and has worked within a liability claims syndicate at Section Head level, and at Claims Manager level for GAB Robins UK Ltd, and at other UK Loss Adjusters at Senior Liability Adjuster level.

He has extensive experience in both Lloyds and Composite insurance markets. Fully conversant with Lloyds procedures.  Extensive experience in the investigation and handling of Employers, Public and Products Liability claims including fatal accidents, serious injuries, disease, medical malpractice, and large property liability claims.  Rob is experienced in all kinds of trades and businesses including heavy industry and commerce, agriculture, farms, animal related schemes, retail shops and restaurants, outdoor activity centers and theme parks.

Fully conversant with Civil Procedure Rules, and has wide experience in taking witness statements, reporting to clients, and dealing with all levels of litigation including attending trial and Counsels Conferences.

t. 07768 697243, e. robertpost@kellyadjusters.co.uk

Doreen began her insurance career at Criterion Loss Adjusters in 2001 managing the operational and service aspects of this high net worth loss adjusting firm. Her role gradually moved towards the more technical aspects of claims handling and in 2013 she became head of Criterion’s internal claims handling team. In 2016 Doreen was promoted to Operations Manager of Criterion Claims Management (CCM) and was responsible for the day to day running of the TPA side of the company, handling claims, issuing payments and producing bordereaux.

Doreen joined Kelly Adjusters as an Associate Director in September 2018 to undertake a claims handling role, assist with the office administration and develop relationships with existing and new insurers, brokers and underwriters. Doreen takes pride in providing an exceptional, professional service to every client.

Lesley started her insurance career with Royal Insurance in the East of England and became an Underwriter in the non-standard risk department. She then moved to the north of the country where she took on a role as a Loss Adjuster and quickly developed a passion for claims investigations and handling.

Lesley has worked as a Material Damage Adjuster and also a Liability Adjuster undertaking Employers’ Liability, Public Liability, Products Liability and Motor Liability investigations and claims handling.

Lesley has worked in the insurance industry since1996 and has, over a number of years, generated an excellent reputation within the Northwest of England with Insurers, Brokers and Insureds alike.

Lesley joined Kelly Adjusters Ltd in 2019 and is based within the North West of England.

Tim commenced his employment with the Prudential and quickly progressed to a team leader position in the commercial broker claims unit, handling and managing personal injury claims, including those involving death and catastrophic injury. In 1991 he joined a Lloyd’s service company as a Claims Inspector, progressing to Regional Claims Manager and latterly UK Claims Director.

Subsequent roles included spells with several liability adjusting firms in senior positions, and his most recent appointment was as Head of Casualty & Specialist Risks for a national firm. He has wide experience of numerous types of risks, including heavy engineering, steelworks, farms, estates and HNW, tour operator’s liability, general manufacturing, licensed trades, construction, mining and transport. In addition, he has worked with many local authority clients and has investigated and handled police and other blue light claims.  Tim also has experience dealing with professional indemnity claims for (amongst others) surveyors, architects, financial consultants, insurance brokers, accountants and consulting engineers.

Working almost exclusively within a Lloyd’s and London Market environment, Tim also deals with marine claims in global jurisdictions, including yacht / superyacht, hull and machinery, ports and terminals, and extensive marine trade risks.

Lara supports the team as a Personal Assistant and Administrative Support at Kelly Adjusters, contributing to the smooth operation of day-to-day activities.

With over six years of experience across various industries, she brings a broad skill set and a practical approach to her work. In addition to her core responsibilities, Lara provides valuable support in data analysis and project reporting, using tools like Power BI to deliver clear, structured insights.

Lara’s background in project coordination and visual communication enhances her ability to present complex information in a concise and accessible format.

Lynda started her insurance career with Burgoyne Alford in Horsham. The company merged several times and became Gallagher Bassett and Lynda’s role moved towards the more technical aspects of claims handling, including high net worth claims, working as a Claims Controller, as part of the technical team and referral point for the household claims team.

In 2016 Lynda began working for Criterion Adjusters, dealing with high net worth claims and then joined Kelly Adjusters as a Senior Claims Technician in December 2018, to undertake a senior claims handling role. Lynds handles complex claims on behalf of several Clients. She takes pride in providing an exceptional service to all clients.

Leah began her insurance career in 1997 as part of the administrative team at GAB Robins in Leeds. Her keen interest in claims handling quickly led to a transition into managing domestic and commercial material damage and business interruption claims.

Over the years, Leah has built a diverse and robust career across the insurance sector, holding key positions with a national broker, a solicitor firm, an international insurer, and a leading loss adjusting company.

Her professional journey has seen her develop a deep specialism in commercial liability claims, particularly in Employers’, Public, and Products Liability.

Leah joined Kelly Adjusters Ltd in 2023 as a Senior Liability Claims Handler, where she plays a pivotal role in managing complex and high-value cases for a broad portfolio of commercial and corporate clients. Her strategic approach, technical expertise, and commitment to delivering outstanding client service make her a valuable asset to the firm and its clients.

Cath embarked on her insurance career in 2000 with the Davies Group, where she began in an administrative and trainee Claims Handler role.

Demonstrating a strong aptitude for claims management, she quickly progressed to handling material damage claims and was subsequently promoted to Team Leader within the claims handling department. In this leadership capacity, Cath successfully managed teams and cultivated enduring client relationships through her proactive and client-focused approach.

Following a career break to dedicate time to her family, Cath re-entered the insurance industry in 2023, joining Kelly Adjusters. She now specialises in Third Party material damage claims, leveraging her extensive experience and commitment to service excellence to deliver effective claims solutions and maintain high standards of client care.